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Legal Guarantee – Information for Consumers

When purchasing goods, you as a consumer have rights arising from the seller's statutory liability for defects in the goods.

Below you will find the harmonized European Union notice on the legal guarantee of conformity of goods.

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What does the legal guarantee mean? Consumer statutory rights arise directly from the law and are not conditional upon the provision of an additional commercial guarantee by the manufacturer or seller.
Details regarding complaints and the exercise of rights arising from defective performance can also be found in our terms and conditions and complaints procedure.

Official information and graphic materials: European Commission