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Watch service

Service Watch service

Watch service
Monday - Friday 10:00 – 18:00
Saturday Closed
Sunday Closed
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Watch service
Watchmaking service manager
Jan Kováčik

We offer a comprehensive range of service and repairs for watches that are under guarantee as well as those that are post-guarantee. This attractive offer is extended to all our clients who purchased mechanical and quartz watches in Carollinum and to all other watch owners as well. We can provide servicing and day-to-day repairs for a selection of sixteen brands. We can also offer knowledgeable consultations about repairs for vintage watches. Our workshop for some of the best Czech watchmakers’ can be found at 9, Pařížská St, on the 1st floor.

How does it work?


  • Although we always strive to give every visitor our full attention, booking a consultation for a specific time guarantees that you will be assisted immediately, without having to wait. A specialist will be reserved exclusively for you.
  • Our service centre is also easily accessible by car. Green parking zones are available at the end of Pařížská Street closer to the river, along with covered public parking at Onepark, opposite the former InterContinental hotel.
  • Our staff speak Czech, English, German and other languages.
  • We also service watches from selected brands purchased elsewhere.
  • We provide consultations on vintage watch repairs.
  • We also offer engraving services.
  • Find out more about our watch service centre [here](https://www.carollinum.cz/cs/o-nas/sluzby/hodinarsky-servis).

Why choose our service centre?


  • Our watchmakers are trained at renowned watchmaking manufactures, where earning certification requires years of experience and specialist knowledge.
  • In a welcoming environment, we will provide you with a comprehensive service proposal, including precise information about the expected repair time and an initial cost estimate. We do not rely on guesswork or cause unnecessary delays.
  • At our service centre, you can be certain that your watch will never be fitted with non-original parts that could invalidate its warranty or, even worse, compromise its accurate timekeeping.
  • Our watchmakers work with the latest machinery and equipment, in which we invest regularly. The brands we service rank among the finest in the watchmaking industry, and we strictly adhere to their service requirements.
  • Do you own a vintage watch by Patek Philippe, Jaeger-LeCoultre or IWC and would like to know when it was made? We will be happy to arrange a professional assessment of its provenance and age. The resulting certification will delight any collector.

View photos and videos from our service centre